If your purchase total was $1 or more, you are directed to a secure payment section for Paypal or Credit card payment. Then, re-routed back to the site to the Purchase Confirmation page.
The Purchase confirmation page will have your download links. An email with your download links is also sent to your email address.
Email receipt confirmation
If you went through checkout on the site, an email is sent to your email address and should be in your Inbox.
If you do not find it there, it is one of three reasons
- It is in the SPAM folder as some email providers can treat mail with links as a security risk
- Your email network has blocked the mail from reaching your Inbox
- Your payment is still pending with the Payment service provider
- Server is down
So what must I do?
- Wait for couple of minutes
- Check your email folders, both the Inbox and SPAM folders
- Confirm that your payment has gone through on your card or Paypal. You should have confirmation email from the payment service you used on checkout.
- Send us a mail and we can send our copy of your purchase receipt with the download links (Expect a response within 12-24 hours due to time difference and longer if its the holidays)
What will we do
We WILL resend the purchase link(s) manually as soon as we get your email.
